Working Title: Eligibility Specialist

Job Class: State Program Administrator, Technical Specialist

Agency: Human Services Department

• Job ID : 76920

• Location : St. Paul

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 05/21/2024

• Closing Date : 06/03/2024

• Hiring Agency/Seniority Unit : Human Services Dept / DHS Central Office AFSCME

• Division/Unit : DHS-Central Office / ADSA DS BERT & MMIS ResCenter

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $22.26 - $31.38 / hourly; $46,478 - $65,521 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 207 - Technical/AFSCME

• Work Area : K

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

This position has a flexible work arrangement that may allow for Telework or a mixture of working in our office and Telework

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The HIV/AIDS Eligibility Specialist works in collaboration with other ADAP staff, government professionals, and stakeholders to review HIV/AIDS Program applications—and all Ryan White applications for Centralized Eligibility. Responsibilities include:

• Serve as the subject matter expert for the team on eligibility, enrollment, and related procedures

• Provide lead work direction to Eligibility Navigators

• Supports the development, review, editing, and implementation of Program HH eligibility and enrollment policies and procedures

• Supports other areas in HIV/AIDS operations, program development, and enrollment, as well as integration with the Disability Services Division

Responsibilities include, but are not limited to:

• Use electronic records and applications and documents submitted by applicants and program enrollees to perform Program HH eligibility and enrollment

• Be an active participant and initiator in supporting the development and implementation of Minnesota’s HIV (Program HH) benefits and eligibility policies and procedures

• Communicate eligibility determinations and program rules to applicants/enrollees as well as associated providers including community case managers and benefit counselors

• Actively prepare for and participate in stakeholder, community meetings, or HIV-related groups

• Actively assist in Program HH quality improvement processes

Minimum Qualifications

Two (2) years of experience providing administrative support determining eligibility for community-based health care programs.

Experience must clearly demonstrate:

• Customer services skills to interact with stakeholders for eligibility and communicate program policies and procedures effectively in-person and via email

• Knowledge of HIV-related basics, Program HH policy and procedures, and general HIV information

• Computer skills with the ability to navigate multiple screens and databases

• Experience entering data into online database for electronic records, MMIS,MAXIS, and CRM systems

• Experience working in a fully electronic system for managing client information for benefits eligibility determination

• Experience reviewing income, taxes, and medical information as it relates to program eligibility and have a understanding of Minnesota insurance landscape

• Understanding of Health Insurance Portability and Accountability Act (HIPAA) compliance standards

Preferred Qualifications

• Experience implementing and maintaining consistent, accurate policy and procedures in determining program eligibility;

• Analytical ability to review policies and procedures for barriers, gaps, or enhancements

• Experience entering data into CareWare System;

• Lived experience with HIV, in a community more often impacted by HIV or experience working with communities most impacted by HIV

• Variety of experiences working effectively with others from different backgrounds and/or cultures

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.